FAQs
About Our Product
Orders/Shipping
How does it taste?
It has a delicious cinnamony and spicy taste like masala chai. No shroomy taste whatsoever!
Do I need to brew this tea?
No! This is an instant tea that just needs to be added to hot water and stirred. Quick and easy!
Can you drink this tea hot or iced?
Yes! For iced tea, we recommend first mixing the powder in hot water to release all the flavor and nutrients. Then ice can be added to turn it into iced tea
Does this have caffeine? How much?
Yes, our product contains a small amount of caffeine from the black tea leaves. It has only 15 mg of caffeine per serving, about 1/7 th the caffeine in a regular cup of coffee
Where are your products made?
Proudly made right here in the USA!
Is Inner Elevate made with high quality ingredients? What about the mushrooms?
Yes! Our mushroom chai features authentic Indian masala chai made with organic spices and our mushrooms come from 100% whole fruiting bodies with zero fillers.
Is it Vegan, Gluten Free, Non-GMO?
Yep, all 3!
Are there any additives or sweeteners?
Absolutely none. Zero sugar baby!
Are the mushrooms in here magic mushrooms? Will this make me trip?
No, these are not psychedelic or magic mushrooms and this will not make you trip. Each of the 5 mushrooms we use are medicinal mushrooms that have no psychedelic effects at all and have been used for thousands of years in Asia as natural healing agents.
Can I consume this while pregnant?
We suggest consulting with your physician before making any changes to your diet while pregnant.
Do you offer samples?
At the moment, we do not. We’re so confident that you’ll love Inner Elevate that we offer a 30 day 100% money-back guarantee.
Do you offer wholesale?
If you are interested in the possibility of opening a wholesale account with us, please contact us at info@innerelevate.com for more information.
How long does it take to process my order?
All orders will ship out within 1-2 business days
Do you offer free shipping?
Yes, we offer free shipping on orders of $50 and above
Do you ship outside the U.S.?
No, unfortunately we just ship within the contiguous U.S. at the moment
How do I track my package?
When you place an order, you will receive an email with the order confirmation. Then, when the order has shipped, you will receive another email with all the required tracking information.
Do you offer a satisfaction guarantee?
Yes, we are so confident you will love Inner Elevate that we are able to offer a 100% money-back guarantee for the first 30 days after receiving your delivery! If for some reason you are not satisfied with the product, please email us at support@innerelevate.com. No questions asked!
How does the subscription work?
You can chose to have the product ship monthly, every 2 months, or every 3 months. There’s no minimum commitment and you can cancel at any time.
Can I pause or skip a delivery in my subscription?
Yes, you will receive an email with your subscription order confirmation. Just click on Manage Subscription from the email and it will take you to your profile where you can pause or skip a delivery.
How do I cancel my subscription?
You will receive an email with your subscription order confirmation. Just click on Manage Subscription from the email and it will take you to your profile where you can cancel your subscription. Please note this does not cancel any orders processed before the subscription was cancelled.
What is the refund/return policy?
If you are not satisfied with your first order, you can return it for a refund within 30 days of your purchase. Please email us at support@innerelevate.com to initiate your return. Starting the second order, we only accept returns of unopened product that is still sealed within 30 days of purchase.
Where can I buy Inner Elevate products?
The best place to buy is right here at www.innerelevate.com. We are exclusively sold online for now!